Effective Date: 13th April 2025
at **MyDigic**, we respect your privacy and are committed to protecting your personal data. this privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “site”) and use our online services. by accessing or using our site, you agree to the collection and use of your information in accordance with this policy.
## 1. information we collect
### a. personal information you provide directly
when you engage with our site, register for an account, subscribe to our services, or otherwise interact with our features, we may request that you provide certain personally identifiable information, including but not limited to your name, email address, phone number, postal address, and any other details necessary to provide you with our services.
### b. automatically collected information
we automatically collect data about your device and usage of our site. this includes: - **log data:** ip address, browser type, operating system, referring URLs, device identifiers, and pages visited. - **cookies and tracking technologies:** information about your session and preferences. these technologies help us enhance your experience by remembering your choices and analyzing trends.
## 2. how we use your information
mydigic uses your information to: - **provide and improve services:** deliver, maintain, and upgrade our web functions and overall user experience. - **account management:** process your registrations, support requests, or queries. - **communication:** send periodic emails or notifications pertaining to your usage, updates to policies, or promotional material (where you have given your consent). - **security and compliance:** monitor and secure our platforms against fraud or other security breaches and enforce our policies and terms of service. - **analytics:** gain insights into user behavior to refine our services and develop new offerings.
## 3. sharing and disclosure
we do not sell your personal data. however, we may share your information in the following circumstances: - **service providers:** with trusted third-party vendors who assist in operating our website, processing payments, analyzing data, or managing communications. each provider is contractually bound to maintain data confidentiality and use your information only on our behalf. - **legal requirements:** when required by law or if we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, or respond to governmental requests. - **business transfers:** in the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred – with the understanding that the recipient will abide by this privacy policy.
## 4. cookies and other tracking technologies
our site uses cookies and similar tracking tools to: - enhance user experience by retaining your preferences. - analyze site performance and usage trends. - serve targeted advertisements.
most browsers are configured to accept cookies by default. you may modify your browser settings to manage or refuse cookies; however, note that certain features of our site may not function as intended without them.
## 5. data security
we implement robust technical and organizational measures to safeguard your personal data from unauthorized access, loss, misuse, or disclosure. while we strive to protect your information, please be aware that no internet transmission or storage system can be guaranteed to be completely secure.
## 6. data retention
we retain your personal information for as long as is necessary to fulfill the purposes for which it is collected or to comply with applicable legal obligations. when the data is no longer needed, we will securely dispose of it or anonymize it.## 7. your rights and choices
depending on your jurisdiction, you may have the right to: - access and correct your personal data. - request deletion of your data. - limit or object to certain data processing. - withdraw consent where processing is based solely on your permission.
to exercise your rights or for any privacy-related concerns, please contact us using the details provided below. we will respond in accordance with applicable data protection laws.## 8. international data transfers
if you are accessing our site from outside our operating region, please note that your information may be transferred to and maintained on servers located in jurisdictions with data protection laws that may differ from those in your jurisdiction. we take all necessary measures to ensure that your data is treated securely and in accordance with this privacy policy.
## 9. children’s privacy
our site is not directed towards children under the age of 13. we do not knowingly collect personal information from children. if you believe that we have inadvertently collected data from a child, please contact us immediately so that we can take prompt action.## 10. changes to this privacy policy
we may update this privacy policy from time to time. all changes will be posted on this page with an updated effective date. we encourage you to review this policy periodically to stay informed about how we are protecting your information.
## 11. contact us
if you have any questions about this privacy policy or our data practices, please contact us at:
- **email:** [support@mydigic.com]
this privacy policy mirrors the structure and intent of the mydigic privacy approach, ensuring transparency, accountability, and trust for all our users. if you need further details on specific aspects or wish to know more about how we handle your data, please do not hesitate to reach out.
### additional considerations
for an optimal user experience and enhanced trust, consider adding: - **a dedicated “cookie policy”** if cookies are a significant part of your tracking strategy. - **a consent management tool** allowing users more granular control over how their data is processed. - **links to terms of service and any additional user agreements** that further detail your service usage policies.
this structured framework supports clarity and aligns with best practices while remaining flexible enough to be tailored to the specific nuances of mydigic’s operational model.